Meet the team

Introducing the MasterFlow team who collectively have over 100 years experience in the plumbing industry.

The team, based in Manchester, is led by Business Unit Manager, Robert Jackson and made up of Sales Office Manager, Diane, Product Manager, Derek, and three Sales Managers; Gary, Malcolm and Sean. Together, they offer a wealth of experience and passion in sales, customer service and plumbing. 

If you want to see what MasterFlow has to offer, don't hesitate to get in touch.

MasterFlow UK
Astley Park Estate
The Gatehouse
Kennedy Road
Astley
Manchester
M29 7JY

Telephone: 0845 600 3060

Email: masterflow@ibpgroup.com                                                                                                                                                                                                                                                                                               

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Robert Jackson

Robert Jackson

Business Unit Manager

Robert is an experienced professional within the plumbing and heating industry with almost 40 years’ experience in owning a heating spares business, installing equipment, and fulfilling a pivotal role in one of the UK’s largest trade specialist merchants.

Interests: Gardening, DIY, football

robert.jackson@masterflow.uk.com

07788 247655

Diane Mason

Diane Mason

Sales Office Manager

Joining MasterFlow in 2015, Diane is responsible for driving lead generations and strengthening customer relationships. Diane has previous experience in a variety of sectors including sales, warehouse management and customer service.

Interests: Long walks, spending time with the family

diane.mason@masterflow.uk.com

0161 6672331

Angela Jones

Angela Jones

Customer Service Advisor

Joining the team in 2021, Angela comes from a history of customer service with over 25 years' experience in the field. She is responsible for providing customer and sales support. 

Interests: Long walks, Zumba

angela.jones@masterflow.uk.com

0161 6672331

Malcolm Cairnes

Malcolm Cairnes

Area Sales Manager - Midlands

Malcolm joined the team in 2015 and is responsible for managing the Midlands region. He brings with him 19 years plumbing experience having occupied previous roles such as Specification Manager.

Interests: Motorcross racing 

malcolm.cairnes@masterflow.uk.com

07881 730932

Gary Mason

Gary Mason

Area Sales Manager - North of England and Scotland

Gary was appointed as Area Sales Manager for North England in January 2015. He comes from a background in the plumbing merchant and manufacturing sector where he has accumulated years of experience with the products we currently sell. Gary's background includes Area Sales Manager and specification.

Interests: Quality time with family 

gary.mason@masterflow.uk.com

07887 953987

Sean Fleetwood

Sean Fleetwood

Account Sales Manager

Sean has over 25 years field sales experience in the Bathroom, Plumbing & Heating Industry, most of that time focused on the Independent sector and Buying Groups. Having sold consumer and installer led products to market via merchants in all areas of the UK.

Interests: Travelling, Ski-ing & Spending time with Family & Friends.

sean.fleetwood@masterflow.uk.com

07887 525219

Sarah Murphy

Sarah Murphy

Customer Service Advisor

Sarah brings a passion for customer care, evolved from over 14 years of experience within the customer service sector. She's responsible for supporting the MasterFlow office and assisting customers with everything from product enquiries to order updates and everything inbetween.

Interests: Spending time with family, long walks with my dogs & watching Wigan Rugby League

sarah.murphy@masterflow.uk.com

0161 6672331